“Analisis Kualitas Pelayanan Terhadap Kepuasan Konsumen PT. Pos Indonesia (PERSERO) Bantul Analysis Of Service Quality On Consumer Satisfaction PT. Pos Indonesia (PERSERO) Bantul”, EBBANK, vol. 12, no. 2, Jan 2022, Diakses: Okt 29, 2026. Tersedia pada: https://journal.unmaha.ac.id/index.php/ebbank/article/view/622