“Penerapan Standar Operasional Prosedur Oleh Resepsionis Dalam Menangani Tamu Check In dan Check Out di Hotel Cyka Raya Yogyakarta The Implementation of Standard Operating Procedures by Receptionists in Handling Guest Check-In and Check-Out at Hotel Cyka R”, EBBANK, vol. 14, no. 2, Jan 2024, Diakses: Okt 29, 2026. Tersedia pada: https://journal.unmaha.ac.id/index.php/ebbank/article/view/584