“Pengaruh Kualitas Pelayanan Pajak Bumi dan Bangunan Terhadap Kepuasan Konsumen di Badan Pendapatan Daerah Kabupaten Sikka The Influence of Land and Building Tax Service Quality on Consumer Satisfaction at the Sikka Regency Regional Revenue Agency”, EBBANK, vol. 14, no. 2, Jan 2024, Diakses: Okt 09, 2026. Tersedia pada: https://journal.unmaha.ac.id/index.php/ebbank/article/view/580