“Kualitas Pelayanan Crystal Lotus Hotel Berdasarkan Review Tamu Di Traveloka Crystal Lotus Hotel Service Quality Based On Guest Reviews In Traveloka” (2023) EBBANK : Jurnal Ekonomi Bisnis dan Perbankan, 13(2). Tersedia pada: https://journal.unmaha.ac.id/index.php/ebbank/article/view/608 (Diakses: 29 Agustus 2026).