“Analisis Kualitas Pelayanan Terhadap Kepuasan Konsumen PT. Pos Indonesia (PERSERO) Bantul Analysis Of Service Quality On Consumer Satisfaction PT. Pos Indonesia (PERSERO) Bantul”. 2022. EBBANK : Jurnal Ekonomi Bisnis dan Perbankan 12 (2). https://journal.unmaha.ac.id/index.php/ebbank/article/view/622.